Contact

One address, and a person on the other end.

Email me directly, or use the form further down if your mail client is being difficult. Both reach me and I answer within one business day.

saintilcoconsulting@gmail.com

Pick the right one

What to send, depending on why you are here

15 min
You are considering the workshop

Nobody should approve $4,500 off a web page. Send your team size, which of the seven modules matter most, and two or three windows that work.

Pick a time →

Same day
You bought the kit and the link has not arrived

Delivery is manual and usually runs within a few hours, but it is not automated. If it has been longer than a business day, chase it and include the name the card was under.

Chase a delivery →

30 days
You want a refund

Say the word refund and nothing else is required. Thirty days from purchase, no questions, and you keep the files.

Request a refund →

Scoping
You have a problem that is none of the above

Grants and sponsored programs configuration, professional services and project billing, data conversion, reporting, or a second opinion on something a partner has already built. Describe the problem in a paragraph and say what has already been tried; if it is not work I should take, I will tell you rather than scope it anyway.

Describe the problem →

Press
You want the rate methodology or a comment

The sources behind every published rate, tier and date on this site are available on request, including where a figure is third-party reported rather than confirmed. I will not comment on a named customer's configuration or contract under any circumstances.

Ask for the methodology →

Before you write

Two things that will save us both time

Run the calculator first

If you are writing to ask whether you have a Flex Credits exposure worth paying someone to look at, the free calculator answers that in two minutes and it is more honest than I can be over email without your numbers. If it tells you the exposure is small, believe it.

If it tells you the exposure is large, bring the result with you. The email button at the bottom of the calculator sends you the whole breakdown, and forwarding that is the fastest possible start to a conversation.

Do not send anything confidential

This is ordinary email, not a secure channel, and I do not want your tenant data, your Order Form, your award documents or anything under NDA arriving in it unprompted. Describe the shape of the problem instead, and if documents need to change hands we will agree how first.

Practical

Where and when

Working details
Time zoneUS Pacific
Typical replySame day, within 1 business day
Workshops deliveredRemote, or onsite in the US
Kit deliveryEmailed link, within 1 business day

Saintilco Consulting is an independent practice and is deliberately separate from my employment. Nothing on this site draws on any employer's systems, data or work, and I do not take engagements that would put those two things near each other.

Or use the form

If your mail client is being difficult

Some corporate setups swallow the links above and nothing happens when you click them. This does the same job and reaches the same inbox.

The form is hosted by Netlify, who run this site. What you type goes to my inbox and nowhere else, and sending it does not sign you up for anything.

Write the email

Tell me what you are trying to work out. If one of the things on this site answers it, I will point you at the cheapest one that does.

saintilcoconsulting@gmail.com